Shipping

Rabbit Robots is currently working to improve the shipping strategies.  

 

1. While Rabbit Robots LLC strives to maintain it’s 3-5 day average time-to-ship we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handing of the product over to the carrier for transport.)

2. Our products are continuously being improved.  In order to keep our inventory as Up-to-date as possible, we maintain a full inventory of parts, but keep a minimal stock of kitted robots.  We don't want old versions sitting around waiting to be shipped.  We may need a day or two to assemble a kit for your order. .. Rabbit Robots LLC does not ship any order "Over Night".

3. Rabbit Robots LLC will ship to any physical address in the US. Rabbit Robots LLC will not ship to P.O. Boxes and will not ship outside of the US at this time. Each package requires signature confirmation therefore timely delivery requires that the customer make themselves available for its reception.

4. Every package shipped from Rabbit Robots LLC is ensured up to the full purchase price. It is Rabbit Robot LLC's responsibility to pursue any claim with the carrier. Please note that this is only applicable to the original shipment from Rabbit Robots LLC to the customer and not for subsequent shipments for returns or repair.

5. Rabbit Robots LLC’s preferred carriers are USPS and UPS.  All shipping will be competed through them unless otherwise specified. Rabbit Robots LLC shipping prices may vary with those of their carrier. Rabbit Robots LLC guarantees that the shipping cost will be accurately displayed for each purchase at the time of purchase from RabbitRobots.com

6. All build and ship times are counted in business days only and correspond with those business days of our preferred carriers. Rabbit Robots LLC honors all holidays honored by our preferred carrier and follows a M-F work week.

7. For information on returns and warranty information please visit our Warranty and Returns Policy page.